Will I be asked to share confidential information?

Your data resides on RAID-protected storage devices. You will be prompted to enter a verification code sent to your email address or phone number. To sign in after two-factor authentication is enabled. This means, if the user loses the Private Key Encryption, then the data cannot be restored and our Technical Support cannot assist with recovery. to your account it cannot be changed. To cleanup data, select the folder(s) / drive(s) in your online account that you wish to bring in-line with your computer. Yes.

These world-class facilities are custom designed with raised floors, HVAC temperature control systems with separate cooling zones, and seismically braced racks. Click here to know how to set up via Time-based OTP Authenticator app. The Advanced Encryption Standard or AES is used by the U.S. government to protect classified information and is implemented in software and hardware throughout the world to encrypt sensitive data. Your files and folders are transferred using 128-bit SSL (Secure Socket Layer) technology - the industry standard encryption for data transmission, between the IDrive application and servers. Established in Sydney, Australia in early 2000, idrive has been providing Australians with a simple and easy to use online data back-up solution. Network security: Setting the Private Encryption Key on one computer sets the same Private Encryption Key for all your computers. The 'intermediate' processors are segregated from the servers that host the encrypted data. To configure two-factor authentication for your IBackup account with the Time-based OTP authentication method, you will need to enter a verification code generated by the Time-based OTP authenticator app installed on your mobile device.

Many Internet daemons, such as web servers, use Bash to process certain commands. , : site . My backup needs are modest for one person, private useand it's unlikely I'll ever need even CLOSE to 500 GB storage till the day I slip off into the void.Thanks for your reply, SteveI hope you are doing very well. Click 'CleanUp' to remove them.

Select 'Time-based OTP authentication' as your preferred method of receiving the one-time verification code and click 'Confirm'. I sent their support service the same question, and it generated a boilerplate reply, which was:" Private encryption is a user-defined key and is known only to the user. How do I set up two-factor authentication for my IBackup account? For more information, read our complete Privacy Policy. Open the Code42 appand enter your account credentials if prompted. In the verification code screen that appears, click the link 'I can't access my code'.

If there are still files in the Trash that are not restored after 30 days of deleting it, it will get permanently deleted automatically. Enabling the 'Private Key Encryption' option affects ALL of the computers on your account. If you wish to get more space, you should sign in to your IDrive account from the website and click the Upgrade button and upgrade your plan. The two-factor authentication via Time based OTP authentication will be disabled for your IBackup account.

Shellshock, also known as Bashdoor, is a family of security bugs existing in the widely used Bash Unix shell.

Only the sample encrypted value is transmitted and at no time the key is transmitted to the servers. I've also posted this issue on Reddit, at https://www.reddit.com/r/.val_media/ And learned that Backdrive also has the same issue.Thanks again! You can choose any one of the following options while signing into your account for the first time: This means that you have used the allowed storage space on your current plan. Once they verify the credentials via OTP, the configuration process will be complete. Code42 Customer Champions have no way to recover an archive key password or custom encryption key for you, nor can they recover your data. Their world-class data centers store data that is encrypted using the encryption key that only you know. You just need to pay the amount difference between the plans on a prorated basis if you decide to upgrade your plan in the middle of your subscription period. During all subsequent sign-ins, users will need to enter the code sent to their registered email address or phone number, or the code displayed in their time-based OTP authenticator app. And how much do you think one should worry about this, if at all? Is it stored on IDrive servers?- A sample value is encrypted using a one-way encryption mechanism when you provide the key during the first login via IDrive desktop application.- This encrypted sample value is sent to the server using dynamically salted AES 256-bit encryption.- The encryption key that you set on your local machine will be further used to encrypt data using industry standard AES 256-bit on the client before it is transmitted to the server.- The personal key can be decrypted only by the IDrive application.

Once two-factor authentication is enabled via web, in addition to your password, you will need to enter a verification code sent to your email address or phone number or Time-based OTP authenticator app, while signing in to your IBackup account.

The IBackup applications and data are hosted at multiple world-class data center locations. I wish I had saved the link where it said your private key could be accessed by an employee with admin permission.

Enter the verification code sent to your registered email address or phone number and click 'Verify & Enable'. A message is displayed to indicate two-factor authentication is successfully enabled. To sign in after two-factor authentication is enabled with Time-based OTP Authenticator. What should I do? IDrive is NOT responsible for loss of data arising as a result of such cases.". You can avoid accessing private key enabled accounts via the web to avoid this entire process that involves intermediate processors. I can't find anything about this now, after extensive searching. Once two-factor authentication is enabled, in addition to your password, you will need to enter a verification code sent to your registered email address or phone number, while signing in to your IBackup account. I am unable to receive the SMS containing OTP for two-factor authentication. idrive A-CLICK A light version of idrive Online Backup Manager with all major features retained while having an easy-to-use interface, which is most suitable for backing up desktop and laptop computers, or home use. centers is encrypted using the encryption key. Files deleted from your local computer but available in your IDrive account, are listed. If you forget a device's custom key, you must assign your device a new IDand create a custom key for the device. For photographers, videographers, and others who use online backup or cloud storage to back up a large number of their files, you have to make sure that you keep the application open till the backup is complete. No. Install and launch any Time-based OTP authenticator app on your mobile device and scan the QR code displayed on your computer screen. These data centers are built with a physical environment necessary to keep the servers up and running all the time. Can I change my Private encryption key for an existing IBackup account? IDrive backups are encoded with Advanced Encryption Standard (AES) 256-bit encryption algorithm. Well I moved from Tape Streamers to IDrive and I haven't strayed, so I don't know how the other services do it!As to whether one should worry - I guess it depends on the value or sensitivity of one's data.Anything that needs an extra layer of protection could be stored in an encrypted ZIP file (don't store the key for that on your computer!). Read more on how to enable two-factor authentication for your IBackup account. Archive encryption key security: Advice for users, Enable archive key password security for backups, Code42 app prompts for archive key password or custom key at startup, This article assumes you are familiar with the concept of. Yes. Last edited by Zeke (2022-02-28 18:18:33). It says no "IDrive personnel" could discover your private keybut does that include admin access? key on its servers. IDrive continually strives to keep pace with evolving industry security standards. If that's over SSL, there's a theoretical possibility that the key could be sniffed, for example on a corporate network where the company uses its own CA to allow https content inspection. Note: Once the encryption key is assigned Our entry level backup customer in the start-up phase was 50MB, and our biggest backup customer was 500MB. Physical security: Unlike other brands, IDrive doesnt offer unlimited storage. Files and folders in your online storage account are safe and secure on our servers. Closing the app may pause the upload process of your files. And how much do you think one should worry about this, if at all? You must remember that you and only you (not even IDrive systems and personnel) is just the one who has access to your private encryption key. Thanks again, Steve!BTW I just replied to support, with the same quote you provided, and the URL. Enter the one-time code generated by the Time-based OTP Authenticator app in your mobile device and click 'Enable'. We've also verified that our software is not susceptible to Shellshock. Click 'Continue'. Now, on the Web or the web based interface situation is slightly different. Incydr Professional, Enterprise, Horizon, and Gov F2, no. On the Sign in screen, enter your username and password and click 'Sign in'. On resetting your existing account, you can change the private encryption key assigned to your account. A place to discuss Backup software and online services. All rights reserved. However, if you choose to use a default encryption key when signing in to your account for the first time, you dont need to remember it because IDrive will set that encryption key for you. However, if you opt for the Default encryption key, you need not remember it. The data is not decrypted on the actual servers that host the data, but on the 'intermediate processor' on the fly and then brought to the browser interface via SSL interface. Interesting that their support team did not inform me of this theoretical possibility, when it's mentioned on one of their own pages.Do you think this is a typical scenario for most backup services, or unique to just a few, like IDrive? However, when you just navigate to http://www.ibackup.com, IDrive encrypts the files included in your backup set before the data is sent to your destination and it stores the data in encrypted format on your servers. Private Key Encryption (known only to you) The author claimed that IDrive's private encryption key becomes exposed to IDrive employees when you are logged into your account via the web. The following discussion talks about a "session key," and explains how that can't be intercepted, either:"Looking at the protocol section of the TLS article on Wikipedia, the two ends carefully exchange just enough information during the protocol setup to lead to an encrypted connection. All deleted files are moved to Trash and not yet deleted permanently. For CrashPlan articles, search or browse. the site is not secure as with almost any site on simple navigation.

But remember that you will be charged the full amount for your chosen yearly plan if you change your billing cycle from monthly to yearly. Yes. You will be prompted to enter the one-time code generated by the Time-based OTP Authenticator app in your mobile device. Because storing files limitlessly online can clog your Internets bandwidth. All you need to do is setup the IDrive client with the same Encryption Key on computers you wish to backup to a single IDrive account. Though the backup of previous file versions still requires additional space, it is not charged to your usage. We will never call you asking for login information, requesting payment or any other sensitive information.

You need to enter this Private Encryption Key on all the computers in your account. IDrive uses industry standard 256-bit AES It is recommended that you archive it safely to backup and restore your data. encryption for data transfer and storage. Once you enter your Username and Password, subsequent communication uses 128-bit SSL encryption for transfer including the username/password portion, and others cannot view the information as clear text. Is this true? My subscription renewal is up this coming June, and I am considering switching to another backup service such as Backblaze, Polarbackup, Icedrive or Filen. IBackup supports the following Time-based OTP authenticator apps: Can I disable two-factor authentication via Time based OTP authentication for my IBackup account, in case I lose access to my mobile device? You can not deduce the key from encryption value as it is a one-way encryption.Note:IDrive decrypts the file locally; the decryption happens on local clients and not on servers while using Desktop Apps. Not an Incydr customer?

idrive ONE-PLUS idrive Online Backup Manger is a comprehensive client side backup application bundled with various database backup modules for backing up files and databases from client-side computers to our secure offsite backup servers. During the two-factor authentication process, if you are unable to receive the SMS containing the OTP, you can choose to receive the verification code via email address.

IDrive is an online cloud storage that enables you to securely store, backup, and access your files on multiple devices wherever you are in the world. The world-class facilities are custom designed with raised floors, HVAC temperature control systems with separate cooling zones, and seismically braced racks. The 'intermediate' processors are segregated from the servers that host the encrypted data. Is IBackup affected by it?

Common questions about IDrive security are answered below: Encryption is the process of encoding messages or information in such a way that it cannot be accessed without the key used to encode it. , 210 2829552. Basically, at no point is any encryption key sent in the clear.

However, if you wish to have a bigger storage size, you can always upgrade to their Personal or Business Plans with up to 12.5TB of storage space. In the 'Recovery Code' field, enter the recovery code generated while activating two-factor authentication via Time-based OTP Authenticator for your IBackup account.

I read an article several months back about cloud backup security, though I can no longer locate it to provide the link. It is very important that you store your user defined private key in a safe place and maintain this key in printed form for reference. However, if you do receive a call of this nature, it is probably a phishing attempt. The data centers provide the physical environment necessary to keep the servers up and running 24x7. Data stored at our world-class data Yes. CleanUp is a useful option if you have removed files and folders from your computer and wish to do the same from your IDrive account.

It provides a fast, cost-effective, all-in-one service for your storage and backup needs. You can use this code to complete the verification process. However, on resetting your Private Encryption Key, all the data from your account will be permanently deleted as it cannot be decoded.

If you have opted for local backup, you will lose access to the locally backed up files, so delete them before resetting your account.

Private encryption key exposed when logged in. , . , , O , , Covid-19 , - , , Zantac , , , , . Let's see what they'll have to say. Which time-based OTP authenticator apps are supported by IBackup? backup and restore your data. Yes, you can disable two-factor authentication via Time based OTP authentication for your IBackup account. Powered by Copyright 20022005 Rickard Andersson Click 'Account' and then select 'Two-factor authentication'. They offer the widest range of physical security features, including state-of-the-art smoke detection and fire suppression systems, motion sensors, 24/7 secure access, video camera surveillance and security breach alarms. There's a bit more info here:How does the private encryption key work? Sign in to your IBackup account via web browser and click your username at the top-right of the screen. The process is exactly the same, except that the 'client' here is an 'intermediate processor' and not the desktop. The two-factor authentication provides additional security to your account and helps in preventing unauthorized access. So their "intermediate processors" are able to decrypt your data, so your private key must be transmitted to them. This unique feature sets IDrive apart from its competitors, making it the best online cloud storage you could invest in. If you have chosen 'Phone Number', enter the same and click 'Send Code'. Otherwise, you need to delete some files. IBackup - online backup and online storage. Using the 'Timeline Restore' option on the application tool bar, you can restore your Backup set(s) till a particular date and time. You can seed the initial backup of all your data in this provided hard drive. Your available quota only pertains to the storage limit of your accounts data. They offer the widest range of physical security features, including state-of-the-art smoke detection and fire suppression systems, motion sensors, and 24x7 secured access, as well as video camera surveillance and security breach alarms. Performing backups to the cloud are painfully slow, and most users who pay for this unlimited storage spend weeks and months just to back up a fraction of their data. So, reset the private key only in case you have forgotten the key or want to upgrade security for your account. These top-class facilities have security features that include smoke detection and fire suppression systems, motion sensors, 24/7 secured access, video camera surveillance, and security breach alarms. The Family Pack Plan is especially useful if you are backing up multiple computers to a single IDrive account.

Yes. You will see the pad-lock sign once you login. IDrive exclusively offers the IDrive Express, a hard drive that theyll directly ship to you. Thanks for anyone's help. Your files and folders are transferred and stored using industry standard 256-bit AES encryption - ideal for higher security needs of Financial, Healthcare and Government organizations. Find your product plan in the Code42 console on the Account menu.Not an Incydr customer? The information we collect from you is only for the purpose of providing you a backup service and communicating with you about the backup services we provide. Online, simple and cost effective data back-up, Data stored on servers based in Australia, Data stored on compliant Australian servers.Our data centre facility is backed by industry, Uncompromised data security as in Encrypted data stored in a Class 1 data centre Servers are, Data privacy: Encryption on transfer and storage of data, Provides comprehensive speed boosting back-up, Filtering tools to include / exclude specific data types to backup, Continuous data protection and multiple schedules, Auto-Generated 256-Bit AES full length randomized key used as default encryption key, User accounts password as encryption key, Lost encryption key recovery if feature is enabled, Microsoft Exchange Server (database, brick-level, DAG), Outlook/outlook express/windows live Mail, In-File Delta incremental / differential backup, Sequential or concurrent backup to multiple destinations, Backup open file in Windows with Volume Shadow Copy (VSS), Seed-load large initial backup to backup destination. Data encryption, combined with a secure private encryption key, prevents unauthorized access to your information. Sign in to your IBackup account and click your username at the top-right of the screen. Now, on the Web or the web based interface situation is slightly different. Data stored at our world-class data WARNING: IDrive does not store your private encryption key on its servers. Can I restore my data till a particular date and time. application and service vulnerabilities. It is not stored in the IDrive servers for your increased security. Before I login via browser, the site does not show pad-lock related to SSL encryption.Is my login secure? This will open the Deactivate Time-based OTP authentication window. Data backed up till the chosen date and time is displayed on the 'Restore' tab under 'My IDrive'. Private Key Encryption (known only to you).

We nonetheless applied the necessary patches to all external and internal systems. This key will be used to encrypt all the data on transmission and storage. The Shellshock bug lets attackers cause vulnerable versions of Bash to execute arbitrary commands, allowing them to gain unauthorized access to a computer system. Why is this an advantage you may ask? Do not share any information, and immediately contact us at support@ibackup.com so that we could provide timely assistance. encryption, you need not remember it. There ya gowhat that article I could no longer find was talking about. It is recommended that you archive it safely to Can I change my Private encryption key for my existing IBackup account? To configure two-factor authentication with the Time-based OTP authenticator app: This will open the 'Enable time-based OTP authentication' window. I used this site's web search for "private encryption" and got zilch results, BTW. In this case, for more secure access with your private encryption key accounts, you may use the IDrive desktop application for backup and restore of the data.". The process is exactly the same, except that the 'client' here is an 'intermediate processor' and not the desktop. This is a slight compromise for ease of use. Private Key Encryption: When you install the IDrive application and choose 'Private Key Encryption', you need to provide an encryption key of your choice. For CrashPlan articles. Navigate to IBackup sign in screen, enter your username and password, and click 'Sign in'. IDrive has multiple world-class data centers that host applications and data. Online Backup for PC, Mac and iPhone | IDrive.

If you usean archive key password with the archive question option enabled, you can reset your passwordby answering the recoveryquestion. IDrive support got back to me, and this is what they said:"We understand your concern. *.

Use any IBackup applications like desktop client, web-manager etc for secure data backup. Yes, I've already read that before posting my query here. So I'm kinda stuck in limbo for now, until I get some more research under my belt. Is my login secure? Data stored at our world-class data centers is encrypted using the encryption key (known only to you in case you set the private encryption key). Before Out of 41 ranked Online Cloud Storage Services. When you enable two-factor authentication for your IBackup account, 2FA will be enabled for all the users associated with it, by default. By this convenient option, you can backup both of these PCs to a single Family Pack account facilitating better data management. And when they say that your private key is not stored on their server, that does not mean the same thing as possibly intercepting it during the login process.I think I just needed to understand how encryption works online. In the 'Two-factor authentication' section, click 'Enable'. Sign in using the new user account username. Once two-factor authentication is enabled by the admin, on the first sign in, users will be asked to choose a method (Email, SMS or Time-based OTP authentication) for receiving the one-time code. IDrive uses industry standard 256-bit AES encryption on storage - ideal for higher security needs of Financial, Healthcare and Government organizations. Learn about the overall features of idrive online backup, as well as the differences between the two softwares, namley idrive A-CLICK and ONE-PLUS. Versioning means that the previous versions of your files are backed up to your account and are retained by IDrive.

If you forget or lose your Private Encryption Key, either you have to create a new account or need to opt for resetting your Private Encryption Key. For more information, you may refer the Wikipedia article regarding Shellshock. Alternatively, you can also view the key by clicking on 'enter key manually' and type it manually on your mobile device and click 'Next'. The drive will then be returned to the company, so they can transfer the files to your online account saving you from massive bandwidth usage during data transfers. Well, I could use total encryption on the external hard drive I use to store all my data. WARNING: IBackup does not store your Private encryption key on its servers.

https://zekeblog.wordpress.com/brindlekin-tales/. With IDrives user-friendly interface, automated backup, and restore solution, files for personal or business use can be managed and shared with minimal human intervention. IDrive will decrypt your files using the encryption key. You can avoid accessing private key enabled accounts via the web to avoid this entire process that involves intermediate processors.So their "intermediate processors" are able to decrypt your data, so your private key must be transmitted to them. Example: You might have a PC with pictures and about 50 GB of data to backup while another PC storing important data files might have 300 GB of data. There is absolutely no way for IDrive to recover your Private Encryption Key.

Any data backed up using the Services can only be retrieved using your key and if you forget or misplace this key then your data may not be retrievable. I've not heard this myself.IDrive's official line is:"Should you choose to use a user defined private key for encrypting your data, IDrive personnel will not have access to this key and it will not be stored on the IDrive servers. What is the CleanUp feature and how does it work? How do I set up two-factor authentication for my IBackup account with Time-based OTP authentication? SteveA's forums are free for everyone to use, however if you would like to contribute to the upkeep I would be grateful for any donation! How do I disable two-factor authentication for my IBackup account? "But still, the article I can no longer find may be talking about the particular way IDrive's website is set up security wise, vs. other sites that perhaps use a more secure method. However, if you choose default Yes. IDrive only offers a free plan that comes with a 5GB storage limit. Any other authentication app that supports time-based one-time protocol, or compatible with Google Authenticator. We have periodic third party reviews of our network infrastructure to check for known centers is encrypted using the encryption key. It is thus recommended that the user archives this key safely to backup and restore data. Accounts created before 11-07-2018 can restore up to 10 versions, while current accounts after the said date can restore 30 previous file versions. Further, even though this plan allows you to backup up to 500 GB of data to this single account, there are no restrictions to the amount of data backed up from individual computers within this 500 GB, putting you in control of your 'backup data per PC' needs. Only then can you restart the backup for the device. The two-factor authentication process enhances the security of your account and prevents access by unauthorized parties. How does the Code42 app detect away and present settings? Copy and save the recovery code displayed on your computer screen securely or click 'Download' to download and save as a .txt file. "It did not say something like "even when you log into our web based service." You can access your encrypted files by restoring them from the IDrive application. If you want to restore your files, you can either move them to your IDrive accounts original location or restore them to your local computer. IDrive uses industry standard 256-bit AES This article describes your optionsif you forget your archive key password or custom key. Versioning does not affect your storage requirement. Copyright 2021 IDrive. NSW 2102. IDrive is designed to provide cloud backup without compromising data security and privacy. No. It is recommended that you archive it safely to backup and restore your data. If you use anarchive key passwordor a custom keyand you lose or forget your password or key,you cannot restore files. IDrive offers two options for securing your data backups: Default Encryption: When you install the IDrive application and choose 'Default Encryption', an encryption key is securely generated for your account. Yes, changing your account password has no effect on your encryption key. To change the method of receiving OTP, users can go to 'Account' > 'Two-factor authentication' and update the preferences from Email Address, Phone Number or Time-based OTP authentication.

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