When you receive your debit card by mail, you should activate it right away. Please review the applicable privacy and security policies and terms and conditions for the website you are visiting. Availability may be affected by your mobile carrier's coverage area. After reporting the suspicious transaction to us, you can track the status online by signing on and going to Dispute a Transaction under the Accounts tab. Contact Wells Fargo at the number on the back of your card regarding the status of your account or other questions about a transaction. With this card, you can have your employee make deposits at Wells Fargo ATMs, but not perform any other ATM transactions. Wells Fargo has provided this link for your convenience, but does not endorse and is not responsible for the content, links, privacy policy, or security policy of this website. If you find a suspicious card transaction, call the number on the back of your card immediately.
Wells Fargo reserves the right to accept or reject any artwork, images, or logos. If you have added your card to a digital wallet and you are in possession of your device (your device is not also lost or stolen), we will update your digital wallet with your new card information so that you can continue using your digital wallet while you wait for your new card to arrive.
With your Wells Fargo Debit Card, you can access money from the primary linked checking account by using it to make purchases. 1-800-869-3557, 1999 - 2022 Wells Fargo. Your card number will not change, and your current PIN will continue to work with your new card. A contactless chip card allows you to tap your credit or debit card against a reader, in addition to inserting or swiping your card. Your mobile carriers message and data rates may apply. You can use your contactless card by inserting it into chip-enabled terminals or ATMs, and use the contactless cards magnetic stripe at terminals that are not yet chip or contactless-enabled. Simply open your digital wallet and tap your device near the Contactless Symbol on the ATM. Please call the phone number on the back of your card if you have questions. Help is just a phone call away if your financial information is compromised or stolen. If you tapped twice, please check your Wells Fargo transaction history or statement using the mobile app or online banking to ensure only one transaction was accepted. Turning your card off will not stop card transactions presented as recurring transactions; transactions using other cards linked to your deposit account; or the posting of refunds, reversals, or credit adjustments to your account. Issuance subject to bank qualifications. You may also visit a local Wells Fargo branch to speak with a banker. Your payment should be completed in seconds. Helpful hint: tap only one contactless card or mobile device near the Contactless Symbol at a time.
Wells Fargo started issuing consumer credit cards with the contactless technology in March 2019. Tap or hold your contactless card near the Contactless Symbol on the checkout terminal. Debit Card Overdraft Service is offered at the discretion of Wells Fargo and may be removed by the bank at any time for a variety of reasons, including excessive overdrafts or returned items, as determined by the bank. If you think your card has been lost or stolen, you can order a replacement card online, from your Wells Fargo Mobile app, or by calling us.
You can get cash, transfer funds, check your balance, make deposits and more at more than 12,000 Wells Fargo ATMs. Digital wallet access is available at Wells Fargo ATMs for Wells Fargo Debit Cards in Wells Fargo-supported digital wallets. Your PIN should be four numeric digits to ensure you can access foreign ATMs. Access your mobile device's digital wallet (with a PIN, pattern lock, fingerprint, or iris/face scan). Yes, we offer a business deposit card which can be issued to employees who are not authorized signers on the business accounts. Please call the phone number on the back of your card if you have questions. See Wells Fargo's Online Access Agreement for more information. Yes, you can use a contactless debit card plus your PIN to tap for access at any Wells Fargo ATM. The chip and contactless technology cannot reduce certain types of fraud that may occur, including, but not limited to, fraudulent web and phone purchases. For more information, visit Digital Wallet Basics. Find an ATM or banking location near you.
Wells Fargo cannot post your debit card transaction until the merchant submits the transaction to us for payment. Generally, you also will have the option of inserting or swiping your card. With Zero Liability protection, you will be reimbursed for any promptly reported unauthorized card transactions. Track each purchase and payment with your debit card using My Spending Report our online money management tool.
It also can be issued to a non-Authorized Signer at the request of an Authorized Signer. If you think that your card should have arrived by now, call us: If you have misplaced your card and need time to find it, you can temporarily turn your card off to help prevent unauthorized card transactions. Please note, it is highly recommended that: Here are some tips to help you make sure your card is ready to travel: If your card is lost or stolen, you can report it online or sign on to your Wells Fargo Mobile app to request a replacement card. You can display one of your own photos or other images on your eligible card. Or call us at 1-800-TO-WELLS (1-800-869-3557) for personal debit or ATM cards. Wells Fargo reserves the right to accept or reject any artwork, images, or logos. You can use your Wells Fargo contactless card on any transit system that accepts contactless card payments. Then just tap your mobile device where you see the Contactless Symbol. With your Wells Fargo Debit Card, you can make purchases and payments, get cash, and manage your money at ATMs using your physical card or a digital wallet.
If a merchant or ATM has not yet adopted chip technology, your transaction will be processed using the magnetic stripe as it is today. Wells Fargo contactless debit cards and chip-only ATM and debit cards come with a chip on the front of the card, as well as the traditional magnetic stripe on the back. Please view your card terms and conditions to see the fees associated with using your card overseas. An image of your favorite hobby, sport, or other interest. If you receive your card but you do not receive your PIN, please visit your nearest Wells Fargo branch.
For personal cards call 1-800-869-3557. 1999 - 2022 Wells Fargo. If your card is not functioning properly or is damaged, request a replacement card. You can request a contactless card by calling the number on the back of your current card and asking for a replacement card. Use your debit card to make purchases, get cash, and more.
For credit card please refer to the credit card terms and conditions for your Wells Fargo Credit Card to review the fees associated with transactions converted to U.S. dollars. Have the Contactless Indicator on the front. Whether you tap, insert, or use the magnetic stripe for your transactions, your card comes with 24/7 fraud monitoring and Zero Liability protection.
Mon - Sat: 7 am - 11 pm, Sun: 9 am - 10 pm. You can bring your card to your local Wells Fargo branch to reset your PIN on the spot. Exception: Any Home Equity Line of Credit secured by property in New York or Texas are prohibited for linkage by state law). Some ATM networks may not support access to linked savings accounts or balance transfers. Please view your card terms and conditions to see the fees associated with using your card overseas. If you have customized your consumer debit card using the Card Design Studio service, your contactless card will: Contactless cards come with chip technology, which provides added security when the card is tapped or inserted at a contactless or chip-enabled merchant terminal or ATM.
See the FAQs tab to learn more about contactless debit cards.
If you lose your card while traveling outside of the U.S., you can report it online or call us collect at 1-925-825-7600 for personal customers or 1-916-480-3190 for business customers and then follow the voice instructions.
We may also notify you about changes to your debit card such as when your debit card has been added to a digital wallet or when your card is about to expire and you should confirm the shipping address for the new card. Some merchants may ask you to sign for the purchase, or to enter your PIN. New credit cards customers will automatically receive a contactless card. Remember, your card comes with Zero Liability protection at no extra cost, which means you will be reimbursed for unauthorized transactions that you report promptly. You are leaving wellsfargo.com and entering https://support.apple.com/. For business debit or ATM cards call 1-800-CALL-WELLS (1-800-225-5935). Please check that your card or account are in good standing, as your transaction could be declined for a transit ride due to account status, system problems, or other reasons.
No, your contactless card cannot be used to track your location. However, the timing of when a debit card transaction will post can vary from the very same day to several weeks later. You can view your card purchases, payments, ATM usage, and deposits.
A business deposit card can be used as part of customer authentication procedures to perform a deposit in a Wells Fargo branch. Seleccione el enlace si desea ver otro contenido en espaol. You do not need to enroll to receive this alert. Apply for a Wells Fargo checking account or credit card today. If you receive an alert from us for potential suspicious card activity, review and respond promptly to verify the transactions. Selecione Cancele para permanecer en esta pgina o Contine para ver nuestra pgina principal en espaol. Your mobile carrier's message and data rates may apply. Any digital card numbers linked to the debit card will also be turned off. You will need your billing account and your debit card information to set up payments. Debit Card Overdraft Service is an optional service that customers can add or remove at any time. We regularly review your accounts for unusual activity. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC.
Call us collect, then follow the voice instructions: Call the toll-free phone number on the sticker attached to the front of your card. Once you have activated the card online or by phone, peel off the sticker and sign the signature panel on the back immediately. With Zero Liability protection, you won't be held responsible for any promptly reported unauthorized card transactions. Contactless cards also come with a magnetic stripe, so you can use the magnetic stripe if a terminal is not yet contactless- (or chip-) enabled. When attempting to add your Wells Fargo card to Google Pay, your card may be added to your Google Payments account to be used on other Google properties. In rare circumstances such as using your debit card online to buy an item that is back-ordered, the merchant can submit the transaction up to several weeks later.
When a debit or credit card has the contactless feature, it can be tapped or held near a contactless-enabled merchant terminal. If you have added your card to a digital wallet and you are in possession of your device (your device is not also lost or stolen), we will update your digital wallet with your new card information so that you can continue using your digital wallet while you wait for your new card to arrive. Digital wallet access is available at Wells Fargo ATMs for Wells Fargo Debit Cards in Wells Fargo-supported digital wallets. Contactless technology is one layer of security to help prevent your Wells Fargo contactless card from being fraudulently used for transactions you make in person. At a Wells Fargo ATM, tap your contactless debit card and then enter your PIN to get cash, view account balance, and more. There is a field labeled Transaction Type. You will be able to see if the transaction was completed by card tapped, card inserted, or card swiped..
As a reminder, your card comes with Wells Fargo's fraud monitoring and Zero Liability protection. If your card or account are in good standing, please contact the transit systems customer service for assistance.
To use your mobile device at a Wells Fargo ATM: If your device is lost or stolen, we recommend remotely disabling the cards from your digital wallet.
We'll provide information and assistance to help you get your account back on track. NMLSR ID 399801.
24 /7 fraud monitoring: We regularly review your accounts for unusual activity. NMLSR ID 399801. NMLSR ID 399801, Business debit, ATM and deposit cards (PDF), Your Guide to Card Benefits for Visa Business Card (PDF), Debit and ATM card terms and conditions addenda (PDF), Wells Fargo Debit and ATM Card Terms and Conditions. Your mobile carrier's message and data rates may apply. Terms and conditions apply. Google Pay is available for select countries and bank partners. Contactless debit cards come with chip technology, which provides added security when the card is tapped or inserted at a contactless- or chip-enabled merchant terminal or ATM. Yes. Availability may be affected by your mobile carrier's coverage area. You may be asked to enter your Personal Identification Number (PIN) or sign for debit card transactions.
They do not provide us with the information about individual rides that result in the charge. You can also learn more about keeping your account secure at the Security Center. Some ATMs within secure locations may require a physical card for entry. Display your card information (like card number and expiration date) on the card back. For more information about services through Visa for business debit cards, see Your Guide to Card Benefits for Visa Business Card (PDF). Use your debit card to make everyday purchases and pay bills at participating retailers and service providers including online or by phone.
Available balance is the most current record we have about the funds that are available for your use or withdrawal.
You need a mobile device (smartphone, smartwatch, tablet) with NFC (Near Field Communication) capability to be enrolled on one of the digital wallets that Wells Fargo supports. For business debit cards: Call us at 1-800-225-5935. Some transit systems have integrated bank contactless cards and mobile devices into their discounted programs, but others have not yet done so. Please allow the transaction to post to your account before you contact Wells Fargo in case the merchant corrects the charge. If you suspect any fraudulent activity on your debit card, call us immediately at 1-800-TO-WELLS (1-800-869-3557). For example, any third-party trademarks; copyrighted materials; or name, image, and likeness of any public figures will not be approved. Now you can speed through checkout and access Wells Fargo ATMs by tapping your Wells Fargo debit card near the Contactless Symbol on the merchant terminal or ATM. Call 1-800-869-3557 to request a card on an existing account. Sign-up may be required.
Chip technology: Your card has chip technology that provides added security because it is extremely difficult to counterfeit or copy when used at a chip-enabled merchant terminal or ATM. Contact us right away when your card is lost or stolen. Note: Some overseas merchants do not support using the swipe feature for your card. In addition, there are a number of transit systems in cities outside the U.S. that accept contactless payments. Availability may be affected by your mobile carriers coverage area. Whether you tap, insert, or swipe, your card comes with 24/7 fraud monitoring and Zero Liability protection at no extra cost. Seleccione el enlace si desea ver otro contenido en espaol. Already a Wells Fargo cardholder? Also, you will see the Contactless Indicator on the back.
You can activate the card by using it with your PIN at any. If you have trouble using an ATM in a foreign country, it might be because you do not have a four-digit numeric PIN, or because you are using an ATM that is not in a network in which we participate. For customers who have Wells Fargo Advisors Debit Cards, please see your applicable Wells Fargo account agreements. To see your card's purchase and ATM withdrawal daily dollar limits, you can: To request to increase or decrease your card's daily dollar limits, contact us and we'll check on eligibility. If you have a debit card, you can use non-Wells Fargo ATMs that display the Visa or Plus logos. View the printed materials that came with your card. For business cards call 1-800-225-5935. You can use your current PIN with your replacement card.
Seleccione el enlace si desea ver otro contenido en espaol. Where you see the Contactless Symbol, you can insert your card or tap your contactless debit card. Wells Fargo contactless debit cards allow you to tap your debit card against a reader instead of inserting or swiping your card. There is a daily maximum limit on the dollar amount of the purchases you can make with your debit or ATM card. This technology better protects you against counterfeit card fraud, and gives you a more secure experience during your transaction. However, the merchant may have their own requirements and you may be asked to sign or enter your PIN to complete your purchase.
To help protect against fraud, merchants who process transactions made via phone call, mail or online should use secondary security measures such as asking for the 3-digit code imprinted on the back of the Visa card (4-digit code on the front of an AMEX card), and implementing extra layers of security such as address or ZIP code verification. Destroy your old card and begin using your new card if applicable. At this time, Wells Fargo cards cannot be used in Cuba or other sanctioned destinations as defined by U.S. Department of Treasurys Office of Foreign Assets Control (OFAC). Contactless business credit cards are not available at this time. Your card also has a maximum limit on the dollar amount of cash withdrawals you can make each day at an ATM. Contact us immediately if you believe that unauthorized transactions have been made. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc. Android, Chrome, Google Pay, Google Pixel, Google Play, Wear OS by Google, and the Google Logo are trademarks of Google LLC.
Notify merchants that directly bill your card about your new card number, new expiration date, and security code to ensure your payments continue as expected. If you have an alphabetic PIN, translate the letters into numbers by using the keypad at a. This balance may not reflect all of your transactions, such as checks you have written or debit card transactions that have been approved but not yet submitted for payment by the merchant. Design the look of your debit card with the Card Design Studio service. Wells Fargo offers an optional Debit Card Overdraft Service which may cover ATM or everyday (on-time) debit card transactions if you don't have enough money in your checking account or account(s) linked for Overdraft Protection at the time of the transaction. Mobile carrier's message and data rates may apply. The selected terms and conditions below, including the debit and ATM card addenda, describe applicable rights, responsibilities, and card usage and ATM safety tips for the debit, ATM, or deposit cards you use to access your accounts. Make purchases and pay bills at participating retailers and service providers including online or by phone. Your purchases and ATM withdrawals also are subject to the available balance in your account. You can also call us at 1-800-TO-WELLS (1-800-869-3557) for personal debit or prepaid cards. Contact your service providers to schedule one-time or recurring payments using your debit card and your card information. Selecione Cancele para permanecer en esta pgina o Contine para ver nuestra pgina principal en espaol. The chip provides added security because it is extremely difficult to counterfeit or copy when used at a chip-enabled terminal or ATM, and does not store any personal information. ATM Card. Note: If you lose your card while traveling outside the United States, you have two options: You can request that your replacement card be mailed to your travel destination. Contact us immediately if you believe that unauthorized transactions have been made.
Look for the Contactless Symbol at at contactless-enabled merchant terminals, transit turnstiles, and for debit card use at Wells Fargo ATMs. Otherwise, the card design is the same as your chip card. You will be reimbursed for any unauthorized card transactions when reported promptly. When you find it, you can easily turn your card back on. Your mobile carrier's message and data rates may apply. Yes, your contactless card also has a chip and magnetic stripe.
Digital wallet access is available at Wells Fargo ATMs for Wells Fargo Debit Cards in Wells Fargo-supported digital wallets.
You will receive a new card with a new expiration date and security code (on back of card) within 5 to 7 calendar days. If you dont already have a PIN, it would have been mailed to you separately from your card.
It usually takes 5-7 calendar days to receive your replacement card. Your available balance may not reflect all of your transactions, such as checks you have written or debit card transactions that have been approved, but not yet submitted for payment by the merchant. Transaction fees may apply. Ensure your card has a four numeric digit PIN. Samsung Pay is only compatible with select cards, carriers and Samsung devices. Turning off your debit card is not a replacement for reporting your card lost or stolen. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC.
Ready to go contactless?
Or, you can call the number on the back of your card to speak with a Phone Banker and a new system-generated PIN will be mailed to you. You can contact your service provider directly to schedule, cancel, or change a one-time or recurring payment. For business debit cards call 1-800-CALL-WELLS (1-800-225-5935). Your replacement card will have a new card number and expiration date.
Note: some overseas merchants do not support using the swipe feature for your card. For new checking accounts visit open an account online or schedule an appointment to open an account in a branch. No. Just tap your Wells Fargo contactless card at the appropriate locations and youre on your way. 1999 - 2022 Wells Fargo. For more information about liability for unauthorized transactions, review either your applicable Consumer Credit Card Customer Agreement and Disclosure Statementor your applicable Wells Fargo account agreement, debit and ATM card terms and conditions or Wells Fargo Easy Pay Card Terms and Conditions. If you have an ATM card, you can use ATMs that display the Plus logo. With Zero Liability protection, you will not be held responsible for unauthorized card transactions, as long as you report them promptly. Call the phone number on the back of your card and follow the automated customer service options. If you know your current card PIN and want to change it, you have three options: If you can't remember your PIN and need a new one, youll need to bring your card and identification to a Wells Fargo branch, or call the customer service number found on the back of your card or your account statement you can have a system-generated PIN mailed to you. Turning your card off will not stop card transactions presented as recurring transactions; transactions using other cards linked to your deposit account; or the posting of refunds, reversals, or credit adjustments to your account. For personal cards call 1-800-869-3557. A contactless card is a credit or debit card which enables close-range transactions. Each time you insert or tap your card at a chip or contactless-enabled terminal, encrypted card data is sent to the terminal to process your transaction. Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries.
None of this information can be read electronically from the card. Selecione Cancele para permanecer en esta pgina o Contine para ver nuestra pgina principal en espaol. If you have misplaced your card and need time to find it, you can temporarily turn your card off to help prevent unauthorized card transactions. A card must be inserted or tapped at a chip- or contactless-enabled terminal to take advantage of the enhanced security these features provide compared to the magnetic stripe.
Naveg a una pgina que no est disponible en espaol en este momento. Seleccione el enlace si desea ver otro contenido en espaol. Other banks manage their ATMs differently, so you may or may not be able to tap at another banks ATM even if the Contactless Symbol is present. We regularly review accounts for unusual activity and may send you an alert asking you to verify a particular transaction. Find more about how to report identity theft.
If the contactless card is replacing a debit or credit card that was about to expire or was damaged, your card number may remain the same but your expiration date and security code will change. You can make one-time and recurring payments using your debit card. If you don't already have a PIN, it would have been mailed to you separately from your card. Cards not eligible for customization include. You can also call us toll-free at 1-800-TO-WELLS (1-800-869-3557) for personal customers and 1-800-CALL-WELLS (1-800-225-5935) for small business customers. If you are a Wells Fargo customer, you can use the Card Design Studio service as long as: Wells Fargo helps you to protect your cards and accounts with: Your card comes with Zero Liability protection at no extra cost, which means you will be reimbursed for unauthorized card transactions as long as you report them promptly. Contactless cards also come with a chip and magnetic stripe, so you can insert your card or use the magnetic stripe if a terminal is not yet contactless- (or chip-) enabled. Naveg a una pgina que no est disponible en espaol en este momento. Please see the applicable Wells Fargo account agreement or debit and ATM card terms and conditions for information on liability for unauthorized transactions. For debit card please refer to your Wells Fargo debit card terms and conditions to review the fees associated with international transactions. When you insert your chip card into a chip-enabled terminal, or when you tap your contactless debit card at a merchant terminal or Wells Fargo ATM, a unique security code is generated.
When you receive your new contactless card, some of the numbers will be different. 2 Lines of Credit (Home equity lines only.
For more information on personalizing your card, visit the Card Design Studio service. Please check the transit system fare information. For more information, see Your Guide to Card Benefits for Visa Business Card (PDF). The business deposit card can be issued to an Authorized Signer on the business accounts. You do not need to enroll to receive this alert. Remember to notify any merchants if you have provided your card information for scheduled payments or ongoing purchases. Availability may be affected by your mobile carriers coverage area. Most ATMs outside the U.S. require a four-digit numeric PIN. You are leaving wellsfargo.com and entering a website that Wells Fargo does not control.