Being able to just swipe down with your finger or interact with on-screen elements just like you would with a smartphone is something I didnt think I would love but I think I will struggle to go back to using a mouse and keyboard alone. When fully charged, open the lid and restart your Chromebook. Press the refresh button and power button together. Especially if you have the Acer R11 Chromebook, this is a problem that is frequently encountered. c. Press Ctrl + Alt + T combination to open crosh. Battery health: 102.58%. In case the battery is still stuck at 1%, there are other solutions that have worked for various people. Throughout my time with the Acer Chromebook Spin 713, I have been using a model that is powered by the Intel 11th Generation i3-1115G4 processor, 8GB of RAM and includes a 256GB NVMe SSD for storage. While that is great, there is no denying that the Acer Chromebook Spin 713 is a little plain. If youre looking to pick one up the latest model the i5 version is available right now from online retailers including Best Buy. Not only is it pinpoint but it lets you naturally interact with certain website UIs or just grab and select things quickly without messing with the touchpad. At times we get the popup notifications that the battery percentage remaining is 10% before they shut down completely. I similarly like the trackpad but it did take me a while to get used to the floaty cursor which isnt as precise as my usual Macbook trackpad. I got a replacement on warranty. It can tell you if the AC adapter is pushing current to your Chromebooks battery. Support thinks there's a fair chance it's a hardware defect. You will know this from the light of your battery indicator. Even though its not cheap in the traditional sense, the i3 model is a great option if available in your market. The glass texture is lovely to use and with a little tuning in the settings menus, its a great option. Some of the points you need to take note of include: I hope this article has given you a straightforward guide on troubleshooting a Chromebook that is not charging. Put your Chromebook on recovery mode. But what if you connect the charger to your Chromebook, and it still doesnt charge? If you'd like to get the additional items you've selected to qualify for this offer. At this moment, everyone will be forced to find a source of power and plug in the charger to prevent the laptop from shutting down. If neither of these two methods work for you, your battery issue might be a hardware issue. They don't put battery reset buttons on the Chromebooks because Google seems to be better at keeping the data sane. If all the above is okay and the Chromebook is still not charging, there is one last test you can carry out to ensure that the charger is OK.
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If its not charging, unplug the adapter from the wall outbreak and inspect it for physical breaks. Check out 9to5Google on YouTube for more news: Damien is a UK-based video producer for 9to5Google. The battery should be back to its normal self and the indicator should reflect the full charge. Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Hello Sir. My charging habits have therefore changed to mimic that of my smartphone, just top up a little here and there or leave it plugged in overnight and Im ready to go for the next day. I really do think that this is something more laptops and Chromebooks could learn from. Heres how to hard reset your Chromebook , In case that doesnt work, maybe your Chromebook has a different hard reset procedure. Manually remove the battery and put it back on. Flags 0x1b AC_PRESENT BATT_PRESENT CHARGING LEVEL_CRITICAL, {Thread was edited to add model name to the title}. I have a HP Chromebook that I absolutely love. Examples: Monday, today, last week, Mar 26, 3/26/04. This is one of the major benefits of USB-C charging rather than using an awful proprietary connector like many Acer Windows laptops tend to. This is technically an entry-level device but at no point have I felt that I needed more power under the hood. I bought a new battery and a new charger. Yes i am using the stock charger. Open Chrome browser and type chrome://extensions in the URL. Unplug the charger from the wall and your laptop. Please wait ". The LED light for charging is red and does not turn to amber. I spend around 95% of my time when using a laptop or PC in Chrome or the Adobe Creative Suite. We might not get a Pixelbook for 2021, but the Acer Chromebook Spin 713 might be the perfect alternative to another Made by Google Chromebook. By using this site, you accept Acer's Privacy Policy and the Be sure to check out, Acer Chromebook Spin 713 (2021): Top quality two-in-one [Video], Intel 11th Generation i3-1115G4 processor. Here, make sure to attempt the instructions above for checking if the charger cables are connected before you try these other ways. If you Buy It Now, you'll only be purchasing this item. Updates are also guaranteed until 2029, by which time you might be looking to upgrade but for now I dont think I could recommend a Chrome OS laptop as highly as the Spin 713. Examples: Monday, today, last week, Mar 26, 3/26/04. Please wait "I'v only had the Acer for 1 month. Acer Community User Agreement. Its a little unorthodox as it comes with a 3:2 aspect ratio but this proves excellent when used in tablet mode becuase as you gain a little extra width or vertical space. Go on and reconnect your charger to the Chromebook and plug the AC adapter into a functioning wall outlet. Type-C USB Charging Port Acer Chromebook Spin CP713-1WN-385L CP713-1WN-37V8 tbsz. 2022 Acer Inc.
It is with a heavy heart that Ill return to an Intel MacBook Pro that is unable to muster such impressive lifespans and often spends most of the day tethered to a wall outlet. Your Chromebook should now be charged at 100%, and it should be able to charge normally from this point. (On some. Find him on Twitter: @iamdamienwilde. I did the hard reset and a full power wash. Click on "Like" if you find my answer useful or click on "Yes" if it answers your question. In essence, Acer has simply decided to tweak the lineup with some slightly more power-efficient and powerful internals and retain the design that has made the Spin 713 such a solid Chromebook.
It looks like you're new here. It helps that the touchscreen is fast and accurate. My belief is the issue isn't with the battery per se, it's with the OS monitoring for battery status. It still feels incredible on what in PC terms is such modest hardware and without a dedicated GPU and utilizes integrated Intel UHD graphics. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer.
If your laptop is still cold after doing this, then its time to take it to the tech experts or professionals. It would be nice to have a little extra RAM for longevity purposes but extensions like The Great Suspender help ensure that excess RAM is not being hogged by a mountain of open tabs. Click on "Like" if you find my answer useful or click on "Yes" if it answers your question. Do ypu have any suggestions before I take it to be serviced? A fingerprint scanner is located just underneath the right side of the keyboard and is only really useful when using the Spin 713 in laptop mode. No. If, while doing this, your laptop boots up, then it means your problem is solved. By using this site, you accept Acer's Privacy Policy and the This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. By signing up, I accept the terms of the Acer Privacy Policy. Press question mark to learn the rest of the keyboard shortcuts. Save my name, email, and website in this browser for the next time I comment. (Hold refresh key, press and release power key, release refresh key.). With no real chassic flex, you have confidence using the Spin 713 in either tablet or traditional laptop format. The flower cable is connected to the wall outlet and plugged into the adapter. And charging while in recovery mode. Tried powerwash. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. Your laptop will boot; try to charge it afterward. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Youll even find a volume rocker on the right side which is there to help when using the Spin 713 in tablet mode. More. Im trying not to oversell the display on this laptop but its sharp, precise and although the color accuracy is not quite perfect, its truly excellent for everything Ive used on a day-to-day basis. a. Plug the adapter to the wall outlet with the flower cable and connect the other one to your laptop. You can download Restoro by clicking the Download button below. You might have to take it to a service center and get it checked up. Heres what you can do to fix this issue . See if its going beyond 1%. Don't know if the service tried to disconnect the battery. That sometimes happens to my Lenovo C330. (adsbygoogle = window.adsbygoogle || []).push({}); This refresh over the late-2020 model provides some tweaks and tuning but looks identical to the previous generation making it hard to distinguish at first glance. It looks like you're new here. Apart from blogging, he loves swimming and playing tennis. I have a 6mo old Acer that just started doing this and I can't find anything to fix it. OK, I believe that is a Swedish version of the CP713-2W? Typically, such situations occur when your Chromebook was on a low battery and left overnight. It looks like you're new here. If the battery health is more than 50%, then its within the expected wear limits. By using this site, you accept Acer's Privacy Policy and the A hard reset works every time, though. Adding to that, the performance hit with over 15 extensions live, active and in use hasnt been noticeable in any way. The item you've selected was not added to your cart. But better doesn't mean perfect. In crosh battery_test it says "Battery is discharging (4.06% left). Contact Acer support and see what they say. Refresh your browser window to try again. but, unfortunately, the 11th Gen i3 model is a little harder to find. The design and form factor is a key seller and because its made of aluminum, this is great for a workhorse machine that can take a beating on a day-to-day basis. For a little more grunt you might want to up your budget for the i5 model but the performance benefits might be negligible. Follow the steps below:
Arun did his bachelor in computer engineering and loves enjoying his spare time writing for ChromeReady. Because of this, being able to sync all of my existing and favorite extensions and Chrome add-ons is great as I feel less inhibited and more able to just enjoy Chrome OS. This email address has already been registered. Have you been able to fix this? I'v tried using the different usb ports. I found it fast and accurate and saved a lot of time re-entering passwords or passcodes on a regular basis. One negative is that is has a glossy finish. If it still doesnt charge, then move to the next step. If the battery health percentage is equal to or less than 50% and the battery is less than a year old, it is outside the expected wear limits and might need replacement. The excellent QHD+ touchscreen alone is worth the asking price, while there are more powerful machines available the extra capabilities make it a great companion for those wanting new Chrome OS-powered device with a little more than just one use-case. Your Chromebook might as well not respond to the charger simply because its frozen. Troubleshooting a Chromebook that is already drained out of power completely. If it's new enough go the repair/exchange route. Is there any way to reset it so that it will charge or do I need to return it for repair/exchange? It is working perfectly so long as its connected to the charger but as soon as I disconnect it it shuts off. Using a paper- clip or something equally thin, press on the hole on the back as pointed in the picture below. Im still waiting for a decent video editing software package to come to Chrome OS but in every other area, I could easily say I am content when using the Acer Chromebook Spin 713. Everything else is just simple file management. Tried powerwash. Something went wrong. Battery indicator says 1% and "calculating "I'v tried using the different usb ports. This email address has already been registered.
Tried charging while in recovery mode. - eBay Money Back Guarantee - opens in a new window or tab, cleared payment - opens in a new window or tab, - for PayPal Credit, opens in a new window or tab, Learn more about earning points with eBay Mastercard, - eBay Return policy - opens in a new tab or window, - eBay Money Back Guarantee - opens in a new tab or window. Ill admit that I dont spend a lot of time with good quality Chromebooks and very little time using Chrome OS for that matter. Once youve performed a hard reset, fire up your Chromebook and put it on charge.
By signing up, I accept the terms of the Acer Privacy Policy. Overheating was not an issue either, as the laptop ran cool 99% of the time too. Try this: Unplug the device from the AC adapter and power it down completely Press Esc+Refresh+Power keys simultaneously to invoke recovery mode *** You should be greeted with a screen that says Chrome OS is missing or damaged Do not press any other keys *** Now, plug the AC adapter back in and leave the device as is (Do not power down or close the lid) Leave the Chromebooks plugged in for 6 hours to allow the battery to re-calibrate and take a full charge While still plugged in, hold the power button and power down the device Leaving the device plugged in, power it back up and you should see the battery level at full (or close to it) Unplug the Chromebook and youre all set. Completely power down your Chromebook and close the lid. Plain is absolutely fine, its durable, functional and inconspicuous. Look at the LED light indicator. It would be best if you also watched out to ensure the laptops bottom part isnt heating up, for it might do more harm to the machine. Allow it to charge with the lid closed for an hour. My new charger, thankfully, arrived yesterday (Just a tenner off ebay :) ) Thanks again ChromeReady for your help. Also check to see if a long press of the power button with the power disconnected gets you a reset, some motherboards support that and some don't. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. In other cases, the AC adapter might have been plugged in a socket that is not functioning. Complaints aside, its a fairly decent selection given that many laptops now require a dongle to access core ports. I personally felt that there was a very spongey feel but they work well and the backlighting for each key seems to be solid even if there is a little light bleed. He works during the day and reads anything tech at night. Thanks for your help, too! Audio can be muffled very easily be that by your lap or a desk. Because of cloud gaming platforms like GeForce Now and Google Stadia, a device such as this without a dedicated GPU, I have the ability to play titles like FIFA 22 at 1080p resolution and 60fps. Its advisable to check that you are using a working outlet, such as a socket where your television is plugged in. Still not working on battery. Let it charge till its fully charged. However, having two browser windows side-by-side when in laptop mode can feel cramped and crowded due to that minor aspect ratio alteration. This email address has already been registered. He recently got a Chromebook to understand this evolving and exciting Operating System and wishes to share his learnings on this website. If the laptop is still off the turn it on. I would have liked a few more ports to accompany the dual USB-C, HDMI, USB-A, 3.5mm headphone port and microSD card readers. Thats pretty important as the Acer Chromebook Spin 713 is effectively a convertible laptop-tablet hybrid thanks to the 360-degree hinge. Sign in or register to get started. I was shocked at how efficient the Spin 713 is day-to-day. A major reason for this is the positioning of the speaker at the bottom of the chassis. Easily the most eye-catching feature of the entire Spin 713 package is the gorgeous 13.5-inch QHD+ display. That has been what has happened in the past with similar issues. If it is, let it charge for a while and youre good to go. Manually remove the battery of the Chromebook from the bottom, and then put it back on. Examples: Monday, today, last week, Mar 26, 3/26/04. In crosh battery_test it said "Battery is discharging (4.06% left). The health of a battery. Tried EC reset. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Then there is the integrated webcam. That said, its a nice experience once you learn how to handle the nuances here. Just want to say you have to do the 6-step thing before every charge sadly. Typically, whenever our laptops and Chromebooks go off by themselves, there is a high probability chance that the battery power is out. FTC: We use income earning auto affiliate links. 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The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. The AC adapter is made up of two parts. You could try i'f you haven't yet. When you wake up in the morning and try turning on the device, it wont turn on and wont charge on the other hand. Seller assumes all responsibility for this listing. My Chromebook will not charge but it works perfectly while it is connected to the charger. I absolutely detest the speaker quality here though. I can easily get 8-10 hours of solid usage without thinking about finding the charger. Power on the Chromebook and sign in to your account. I have the Spin 713 i3, 128 gb, 8 gb ram (NX.HTZED.008). Because the entire body is a mixture of plastic and aluminum, there is a little flex in the body but no real wobble that Id often associate with dirt-cheap Chromebooks and Chrome OS hardware. An embedded controller reset is carried out by simultaneously pressing and holding the Refresh and power buttons for around 3 seconds. Chromebook not charging but still has power Hi, just to say thank you, as your 6-step solution worked. Its deceptively thin too with the hinge for the display ensuring that when closed the Acer Chromebook Spin 713 is completely flat. Half the time I felt I had to reach for headphones just to enjoy watching any video content. If in warranty contact Acer support to get a ticket started. var postYoutubePlayer;function onYouTubeIframeAPIReady() { postYoutubePlayer = new YT.Player( "post-youtube-video" ); }, Subscribe to 9to5Google on YouTube for more videos. Examples: Monday, today, last week, Mar 26, 3/26/04. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Maybe its erroneous or a bug but it happens so infrequently that it didnt become annoying. The flower cable and the adapter. You will be guided on how to troubleshoot your Chromebook that isnt charging. Personally, a full-sized SD card reader would have been really nice along with just one more USB-A por. Disable every single one of the extensions by toggling every blue switch located at the lower right of each extension to gray. This article will focus on solutions to this problem in Chromebooks. Acer Community User Agreement. Unfortunately the Acer support computer system is acting up so they can't process the return for a couple more days. It should say battery is charging if indeed it is charging. 2022 Acer Inc. If the test show battery is unknown, then it needs replacement. Its dim and although not grainy will probably get you through conference calls without major complaint. Back when the Pixel Slate was still a thing, I was enamoured by the hardware and the potential that we might see some actual desktop-level editing and software packages. Sign in or register to get started. Tried EC reset. If unplugging shuts down the chromebook, how can you do the Exc+Refresh+Power keys reset?