NOTE: Call your cellular provider (or log on to their website) and request to set up automatic payments. If the cell phone bill is paid from a Wells Fargo Debit Card, Wells Fargo Business Credit Card, Wells Fargo Commercial Card or from the card that is linked to a Line of Credit; Cell phones that are rented, borrowed, or received as part of a prepaid plan or "pay as you go" type plans; and. Current fee for a standard service call is $69.95. 
If your card is lost, stolen or damaged, call a Visa Global Customer Care Services associate at 1-800-847-2911 or call one of our global toll-free-numbers located within the Visa website: https://usa.visa.com/support/consumer/lost-stolen-card.html.
You can use this benefit 24 hours a day, seven days a week. 1Any vehicle with wheels is covered under the program as long as it can be classified as Light Duty. No membership or pre-enrollment is required.
The Cardholder will be responsible for all costs and expenses related to the requested services. Additional Terms: Service providers supplying emergency roadside assistance and towing are independent contractors and are solely liable for their services.
Visa credit cardholders can get an emergency cash advance disbursed or a card replaced within one to three business days, in some cases, within 24 hours, after issuer approval. Your contactless card comes with the enhanced chip security.
Selecione Cancele para permanecer en esta pgina o Contine para ver nuestra pgina principal en espaol. You have the convenience of one toll-free phone number and you may save money because their rates are pre-negotiated. Tire Changing must have good, inflated spare, Fuel Delivery up to 5 gallons (plus the cost of fuel). Weather conditions, time of day, and availability of service may affect assistance responses. Availability may be affected by your mobile carriers coverage area.
Seleccione el enlace si desea ver otro contenido en espaol.
Speed up your trip by tapping to pay on buses, trams, and trains. Coverage does not apply to cell phones that are rented, borrowed, or received as part of a prepaid plan. To use your digital wallet, unlock your phone and tap. Standard Winching applies within 100 feet of paved or county maintained road only.
This Guide to Benefits details Your insurances principal provisions and is not an insurance contract. are considered Medium Duty or Heavy Duty and are NOT covered under this program. If this occurs, the advanced payment and associated delivery fees will be assessed through a charge to the Cardholder's Card Account, subject to prior approval by Wells Fargo Bank, N.A.
Additional fees may apply for winching services under certain circumstances. Just call Roadside Dispatch toll free when you need them.1-800-847-2869 ~ Its that easy! Twenty-four (24)-hour roadside assistance services provided by: Cross Country Motor Club, Inc. d/b/a Agero, a Massachusetts corporation, and Cross Country Motor Club of California, Inc. a California corporation.
If you are not able to dial 911, they will call the non-emergency police number in Your area, and will remain on the phone with you at your request until the police arrive.) For complete coverage benefits and exclusions regarding this protection call 1-866-804-4770 or outside the U.S. call collect at 1-303-967-1096, 24 hours a day, seven days a week or go to www.wellsfargo.com/ctp. For questions about Your account, balance, or rewards points, please call the customer service number on Your Visa statement. Some ATMs within secure locations may require a physical card for entry.
A secondary unit being towed behind is not included but can be accommodated for an additional fee. 
Tapping is easier and more convenient than swiping or inserting your card. (If you feel you are in an unsafe location Roadside Dispatch will advise you to hang up and dial 911. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC. Selecione Cancele para permanecer en esta pgina o Contine para ver nuestra pgina principal en espaol. Light Duty vehicles are vehicles that weigh 10,000 lbs. Please keep this reference guide handy and in a safe place with Your other insurance documents. This benefit does not cover cell phones that are lost (i.e. 1999 - 2022 Wells Fargo.
Your mobile carriers message and data rates may apply.
Reimbursement is limited to the repair or replacement of your original cell phone, less a $25 deductible with an allowable maximum of two paid claims per 12 month period. or less. Roadside Dispatch is a pay-per-use roadside assistance program. disappear without explanation). Tap your mobile device or contactless card near the Contactless Symbol on merchant or public transit terminals. To do so, please call either:Visa Toll-Free Number..1-800-847-2911Visa Direct-Dial Number..1-303-967-1096. disappear without explanation). The Cardholder will be responsible for all costs and expenses related to the requested services. Each approved claim has a benefit limit of $600. Note: Customers must pay service provider for mileage over 5 miles. Cellular Telephone Protection coverage begins the first day of the calendar month following your first cell phone billing on your Wells Fargo Consumer Credit Card, and remains in effect when you continue to charge your total monthly cell phone bill to your Wells Fargo Consumer Credit Card. Lost cell phones (i.e. The master policy defines this plans complete provisions. Visa may have to make cash advances against the Cardholders Account, subject to the Cardholders approval. This protection is only available when cell phone bills are paid from your Wells Fargo Consumer Credit Card. The coverage does not apply if the cell phone bill is paid from a Wells Fargo Debit Card, Wells Fargo Business Credit Card, Wells Fargo Commercial Card or from the card that is linked to a Line of Credit.
Visa will arrange a convenient location for you to collect the emergency cash. Program void where prohibited. At Wells Fargo ATMs, get cash, make deposits, check balances, and transfer funds with your contactless debit card or debit card in your digital wallet. Choose a digital wallet for your specific mobile device. Your mobile carriers message and data rates may apply. Visa may have to make cash advances against the Cardholder's Account, subject to the Cardholder's approval. Digital wallet access is available at Wells Fargo branch teller PIN pads for Wells Fargo Debit Cards and Wells Fargo EasyPay Cards in Wells Fargo-supported digital wallets. Plus, tap your contactless debit card or debit card in your digital wallet at Wells Fargo ATMs or branch PIN pads.
This is supplemental coverage not otherwise covered by another insurance policy (for example, cell phone insurance programs, or your homeowners, renters, automobile, or employers insurance policies) and may be applied after all other insurance is exhausted. Service call fees are subject to change at any time; however callers will be notified of pricing prior to any service dispatch. Your Guide to Benefits describes the benefits in effect as of 10/1/2021. You are leaving Wells Fargo and entering a website that Wells Fargo does not control. No limit on usage. NMLSR ID 399801, Emergency Cash Disbursement and Card Replacement, https://usa.visa.com/support/consumer/lost-stolen-card.html. If You lose Your Visa Platinum Card or someone steals it, well help you notify the appropriate parties and replace Your card. Electronic failure or issues related to the software of the device. Look to see if your card has the Contactless Indicator printed on the back or the front of the card. Neither Visa nor Wells Fargo shall have any responsibility or liability in connection with the rendering of the service.
Digital wallet use requires your device to be NFC (Near Field Communication) enabled and to have the wallet app available.
This worldwide service saves You valuable time. Roadside Dispatch will ask you where you are, what the problem is, and while they remain on the phone with you, they will arrange a dispatch to a reliable tow operator or locksmith to provide help. You are responsible for any roadside assistance or towing charges incurred by facilities responding to your request even if you are not with your vehicle or your vehicle is gone upon their arrival. Digital wallet access is available at Wells Fargo ATMs for Wells Fargo Debit Cards and Wells Fargo EasyPay Cards in Wells Fargo-supported digital wallets.
Setting up automatic payments is not required to qualify for Cellular Telephone Protection; however, you need to pay your monthly cell phone bill with your eligible Wells Fargo Consumer Credit Card to get up to $600 protection. Your eligibility is determined by your financial institution. We'll work with you and your financial institution for approving Your card. No membership or pre-enrollment is required. Wells Fargo has provided this link for your convenience, but does not endorse and is not responsible for the content, links, privacy policy, or security policy of this website. For roadside assistance, call 1-800-847-2869. Visa will arrange delivering Your card directly to you or at a different collection location. Expectations for dispatch are set with the customer on every call, and an expected estimated time of arrival is provided to the customer regardless of their location; however, neither Visa nor Wells Fargo provides any assurances as to the ability of the Service Provider to meet such estimates.
Terms and conditions apply.
Naveg a una pgina que no est disponible en espaol en este momento. Checkout swiftly at grocery stores, fast food restaurants, coffee shops, and more. Naveg a una pgina que no est disponible en espaol en este momento. Benefits information in this guide replaces any prior benefits information you may have received. Seleccione el enlace si desea ver otro contenido en espaol. The program provides you with security and convenience wherever your travels take you. Electronic failure or issues related to the software of the device are not covered. NMLSR ID 399801. Lost, stolen, or damaged card? Cellular Telephone Protection coverage begins the first day of the calendar month following your first cell phone payment on your eligible Wells Fargo Consumer Credit Card, and remains in effect when you continue to charge your total monthly cell phone bill to your Wells Fargo Consumer Credit Card. Please read and retain for Your records. If You need to replace Your card or want help with receiving emergency cash, contact the Visa Global Customer Care Services at the following number: 1-800-847-2911 or call the Visa direct line 1-303-967-1096 24 hours a day, seven days a week. Cellular Telephone Protection can reimburse the eligible Wells Fargo Consumer Credit Card cardholder for damage to or theft of a cell phone. Request a contactless card by calling the number on the back of your current card. Your mobile carriers message and data rates may apply. Vehicles weighing more than 10,000 lbs. 20062022 Visa. 2022 Wells Fargo Bank, N.A.
This protection may not be equivalent to or better than other applicable coverage. Once You call the Visa Global Customer Care Services associate at the above phone numbers, Well work with you and your financial institution for approval. If this occurs, the advanced payment and associated delivery fees will be assessed through a charge to the Cardholders Card Account, subject to prior approval by Wells Fargo Bank, N.A. Emergency roadside assistance and towing may not be available in areas not regularly traveled, nor in other "off road" areas not accessible by ordinary towing vehicles. Digital wallets replace your actual card number with a unique digital card number.
Identify yourself quickly at the Wells Fargo branch PIN pad with your contactless debit card or debit card in your digital wallet. No annual dues. If prompted, enter your PIN.
Dependable roadside assistance, 24 hours a day, 7 days a week has never been easier. This program may be discontinued at any time without prior notice. 1999 - 2022 Wells Fargo. Availability may be affected by your mobile carriers coverage area.
This means businesses do not see or store your full card number. Need emergency card or cash?