In parallel to the project she was hired to lead on, one of her team (Lisa Scott) was seconded into an Alpha project working elsewhere at the organisation. CTA (calls to action) and buttons UX writing + content design @Adobe. The offerings of Sarah's consultancy can be segmented into many different categories: "I get to choose our clients.
As above and mentioned black text on white causing For these users (7 students), reading text on white background for a long time causes the text to start forming visual patterns, or dancing around.. ', "Those managers just wouldn't get out of the way.". Is it easier for users with a high level of knowledge of a subject (specialist audiences) to read content that includes specialist terms? Sign up for our newsletter. A screen reader converts text and image content into speech or braille. Pow? It can work better for users with autism. Someone in the Alpha project said 'if there's anyone who knows about transforming the way government works digitally it's Sarah, because of her work on the Convergence Project. Difficult to disagree with what's there! Eventually, after working on the Beta project for a while, and after many internal protocols playing themselves out, Sarah was officially appointed as Head of Content Design at gov.uk. This is in accordance with the Privacy Act 1988. The global leader in UX content design training, online courses, workshops, jobs, and coaching. Are there screen readers that read out each individual letter of a capped word? Save Foundation in Content Design (2 days. All of the explorations and solutions in this article represent just a small sliver of the work to be done through accessible content design. Words make software humancentered, and require just as much thought as the branding and code. For server-driven content, you might build in the functionality to provide an accessibility label, but it would require some extra consideration and engineering work. Ensure the emoji isnt being used to replace words, Ensure that the emoji isnt the only way emotion is being expressed, Use emojis that translate well across devices, Put emojis at the end of sentences, and dont repeat them or use too many, Avoid emojis that are not visible in both dark and light mode. Choose respectful vocabulary: research what language could be emotive for your users by exploring forums, blogs and social media, and carrying out user testing. Join the Digital ProfessionBenefitsAbout your skills self-assessment, About usTerms and conditionsPrivacy notice. Click here to edit contents of this page. Alongside Fi's full-time role as a social strategist, she freelances part-time; writing content and articles for the likes of Working In Content, GatherContent, The CMI and Better Marketing. The Australian Public Service (APS) Digital Profession function of the APSC (Digital Profession) operates in accordance with the Privacy Act 1988. Get in touch with the Digital Profession team by. In the decade since, weve worked with large and small organisations across the private and public sectors to change the way they think about content. Investing in a new content management system won't fix it, either. 7. She has also edited the Digital Drum Blog for over five years. Makes computer words good. "I watched content, and people across the government, become happier. created consistent guidelines, overview at: readability checklist. I think I'd like to see more of that in the industry. if an open community of content people want to contribute to a single style guide, if we'd like to rely on evidence for the style guide elements and if yes, what evidence would be most useful. Plain English I love my video, I love my words, I love my sign language, and I didn't really want to move away from it.". Speaker, Lots of Places. ", "Government should take advantage of the more open, agile and cheaper digital technologies to deliver simpler and more effective digital services to users.". found evidence to answer 17 priorityreadability questions. A candid conversation followed, and Tom asked Sarah what she would change if she had complete freedom. As long as all participation is respectful and comments are given in the spirit of positive open learning dive in! With this realization in mind, we decided to investigate emojis through the lens of three different types of assistive reading technology. View wiki source for this page without editing. But it can take time to get the details right, so start now! After all, this is just about emojis! Rello, L., Kanvinde, G., & Baeza-Yates, R. (2012, April). Empirical results from an evaluation of the accessibility of websites by dyslexic users. https://teams.microsoft.com/l/meetup-join/19%3ameeting_MjQ1ZWY3OTQtMzk3MS00NTM2LThkZTYtYjM5NzJhYmI2MWQx%40thread.v2/0?context=%7b%22Tid%22%3a%22e99d2042-c1e3-4d13-a60e-20d3bb39177c%22%2c%22Oid%22%3a%220b6e7e9b-9303-4258-bbf8-5b56323fbd9b%22%7d. With the exception of the Commonwealth Coat of Arms and where otherwise noted, this work is licensed under the CC BY 4.0 license. Use of I/We/You: audience labels. "Don't get me wrong - there was still loads of shouting, and multiple people hated me, but once we got certain peoples' managers out of the way, people just ran with it. This type of technology makes content accessible to a wider range of vision abilities. Is there a tool to test a word against reading age 9/low literacy level vocabulary? Thanks for attending! It won a UK Blog Award in 2019. You are welcome to edit, comment on or create wiki pages. Please: support positive open learning with your comments. Stay up to date on discounts, new courses, upcoming workshops, blog posts, and job postings with our newsletters. We test this with your users, and iterate the content until its highly usable. If present, the label is used to generate an aria-label, which will be read by a users screen reader. It's our mission to help connect organisations with passionate content professionals. Thanks to Lucy Liu, an engineer at Chime, we surfaced a variety of solutions that we can experiment with now and in the future. All rights reserved. Click here to toggle editing of individual sections of the page (if possible).
(Very similar to legal language evidence study findings but it would be good to have something more general to point to for stakeholders.). values when hiring through WorkingInContent.com. Provide coherent accessibility labels for screen readers. And, we are always prepping numerous presentations and working on our courses, because we're continually revamping them. Can we comprehensively research screen readers with other punctuation that conveys meaning or adds nuance, like brackets? Sarah will show: - the difference between writing and content design, - how headings can keep your audience with you. Sarah's earliest efforts on the Beta project were subsequently spent on meetings and conversations that explained why the team were trying to do what they were trying to do. Any other comments or queries, please get in touch on twitter@ContentDesignLN. Do positive and possessive contractions cause issues for people with dyslexia, poor vision and learning difficulties? Do abbreviations/acronyms make sentences more or less difficult to read? Start a conversation with your design, product, research, and engineering partners to understand the best approach for your team. The Australian Public Services Privacy Policy is available at visit Privacy | Australian Public Service Commission (apsc.gov.au), Some of our events and training are delivered in partnership with other organisations., We will provide your name, role title, organisation, email address and career stage to these partners, for the purposes of delivering the session. Wikidot.com Terms of Service - what you can, what you should not etc. Avoid referencing gender or age: its generally not necessary and can easily make your content non-inclusive. #A11yLondon. This book will show you how to give your users clarity, test your words, and collaborate with your team. 2-day foundation in content design course being run on 6 and 7 September, AWS Knowledge Series - Transform: Culture of Innovation, https://www.legislation.gov.au/Details/C2020C00168, Privacy | Australian Public Service Commission (apsc.gov.au). Admission tickets boosts might be misinterpreted by a new member as an actual feature name, which could make the process of learning about Boosts more confusing than it needs to be. read current wiki pages carefully and review existing evidence before making edit suggestions. Happy with it. We identified usability questions in Alpha and searched for evidence to answer them in Beta. At first, the term received mixed reactions internally. Heres what it looks like: Once weve worked through the checklist, theres one final step: Write out the message with the emojis default descriptiondoes it still convey the intended meaning and emotion? The symbol, which will be a string containing the emoji, is passed into the returned span. Perspectives 2022 is now available on demand, Head of Content Design at Driver and Vehicle Standards Agency (DVSA), Chief Digital Officer at The Economist Intelligence Unit (The EIU), Co-author of Writing is Designing (@writingisdesign) | Impact over intent, outcomes over deliverables, dismantle oppressive systems, he/him. Talks pencils @ErasablePodcast.
You're welcome to comment on, and suggest edits for wiki pages. - Use a minimum of text size 12pt or 14pt. Defining style guidance on numbers, based on Alpha considerations. false : true}, According to Lucy, Our Emoji component takes two props: label and symbol. Sarah Winters of Content Design London asked in 2018 if working together we can create evidence-based style readability guidance. Append content without editing the whole page source. She first took on a Directgov role as content manager where she took on a project called 'Transactions and Convergence', where she had the small task of getting 186 sites moved into just one. The Readability Guidelines Alpha explored: Read the first Readability Guidelines blog post. Not sure where you want these but there is research on this aspect including a paper Miniukovich, A., De Angeli, A., Sulpizio, S., & Venuti, P. (2017, June). Eventually, things started to move positively for Sarah and her team. According to Lucy, screen readers will automatically read out an emojis default description. Emojis with similar colors and shapes may be indistinguishable to people with varying levels of vision ability, even when using screen magnification. Everything else is possible because it doesn't wobble my core; you get near that, and I come out fighting! Enthusiastic French UX writer --- Storyteller for a living and for fun She/her #POCintech #feminism #uxwriting #Inclusion #antiracism #a11y ---, Enjoy the interview? Explore: readabilityguidelines.slack.com, join: bit.ly/2D0OW1F. They were allowed to do what they were trying to do. So a significant part of Sarah's role became, yet again, that of winning 'hearts and minds' in order to pave the way for real digital change. Avoid abbreviations and acronyms except where users know them better in abbreviated form, for example GIF and 5KB. Through the 24 weeks we held live weekly, global discussions in Slack. It was a crucial internal marketing exercise to gain stakeholder buy-in. They think 'if I get it wrong, I'm going to be shouted at, and that's what I need to base my decisions on. "And he's not teaching it as silos. Content Design Londons emoji guidelines: Level up your UX writing and content design skills in one of our courses. "It was like every kind of frustration that I ever had came out, and I told him: colleagues can't get to the CMS, they can't publish, we need developers, we need designers Sarah soon discovered that her name had been put forward by Tom for a new Beta project team. Wherever you are in your career: we want to leave you with a fresh perspective, courage to take a bold next step, and lasting connection. Black lives matter. General Wikidot.com documentation and help section. We strongly encourage employers to embrace diversity, equity, and inclusion as fundamental Save 2 day Foundation in Content Design (Australia AEDT - webinar) $1250 to your collection. What is the alt text of these emojis and how would a screen reader speak this notification? "Well, this is a bit of a plug, but we're involved with something called This is Doing. This site is strictly for unclassified information only. Admission tickets boosts dont rollover. Are there any user interviews about how likely people would be to uptake a service/buy a thing/recommend organisation, company or product based on the content language? 3. Save Content Design Academy (12-week online course) 2395+ VAT to your collection. Can we identify some evidence for plain language being more user-friendly? This is a totally open project. In Proceedings of the Workshop on Accessible Design in the Digital World (pp. Watch headings for an "edit" link when available. We design content, so that it is easy to scan read, understand and absorb. Here are the three scenarios we surfaced: When rendered as speech, an emojis default description may change the core message of its accompanying text. The experience shared in the training are from examples of real-world situations. Something does not work as expected? If you do not consent to your data being used, please do not register for this session. Layout guidelines for web text and a web service to improve accessibility for dyslexics. The role is the same in the previous example, and I added a class for styling.,